FAQs

1. What payment methods do you accept?

We accept payment methods, include credit/debit cards, UPI, netbanking, EMI, and various mobile wallets, powered by razor pay, ensuring secure transactions.

2. How long does shipping take?

Shipping times vary based on location and shipping method. Estimated delivery is 7-10 days. 

3. Do you offer international shipping?

Yes, we ship to all the countries. Customers are responsible for customs duties and taxes. For international order please contact via Instagram/WhatsApp (Cannish.pitara@gmail.com - 9019598167)

4. What is your return policy?

Please check our policy section for elaborate details.

5. How can I track my order?

Once shipped, you will receive a tracking number via email to monitor your package. If you do not receive it please drop a mail or WhatsApp message  (Cannish.pitara@gmail.com - 9019598167)

6. Can I cancel or modify my order?

Orders CANNOT be modified or canceled once confirmed. 

7. What should I do if I receive a damaged or incorrect item?

Please make a complete video from the opening of the video till you are check the product you have received. In case of any damages show it in the uncut vided. Contact our support team at (Cannish.pitara@gmail.com - 9019598167) with your order details and we’ll assist with a replacement or refund.

8. Do you offer warranties on your products?

No, our products do not come with a warranty. Still if there is any way we can help covering manufacturing defects we definitely would. Drop a mail or WhatsApp message  (Cannish.pitara@gmail.com - 9019598167)

9. How can I contact customer service?

Reach us on Instagram [Cannish. Pitara] or email us at [Cannish.pitara@gmail.com] or whatsapp on 9019598167 for any inquiries.

10. Do you offer discounts or promotions?

Yes! Follow us on social media for updates on discounts and special offers.